Nissan and its focus on customer experience
In this episode, we talk with Humberto Almeyda, Director of the Quality and Aftersales Dealer Network of Nissan Peru. Humberto
From 12 to 5,000 employees and the sale of a successful company
In this episode of Business Edge, Franco Rossi talks with Enrique Beltran, founder of Dynamicall, a company that was later
How to build a successful corporate career from a young age
In this episode of Business Edge, Franco Rossi talks with Felipe Sarria, current Country Manager of Astara in Bolivia and
David vs. Goliath: the Peruvian company that has been “beating” the transnational corporations
In this episode of Business Edge, Franco Rossi talks with Victor Jauregui, current VP Commercial of Win Internet and former
Revolutionizing Remote Onboarding: Three Proven Strategies to Empower Your Virtual Team from Day One
Introduction Importance of Remote Onboarding Remote work is no longer a trend; it's a necessity. As work changes, the need for effective
Architects of Connection: HR Strategies for Uniting Virtual Teams and Fostering Belonging
Introduction The need to foster belonging and unite virtual teams is paramount in the fast-evolving digital world. How do we bridge
Unlocking Growth: How Innovative Tech is Empowering Lead Generation
Introduction In the rapidly evolving digital age, businesses constantly seek innovative ways to grow and expand their reach. One of the
From AI to Big Data: Technology’s Role in Streamlining Contact Centers
In today's ever-evolving digital landscape, businesses across various sectors must leverage top-tier technologies to stay relevant and competitive. Amid these
Innovation at its Best: Exploring the Future of Contact Centers
Introduction As our world continues to evolve, so does the way we communicate. In the business world, nowhere is this more
Cutting Edge Tools for Lead Generation: What You Need to Know
Lead generation is one of the most critical elements in the lifecycle of a business. It involves identifying and nurturing