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Cloud-Based Contact Center

Remote work is here to stay!

After a busy 2020, we committed to reaching out and improving the productivity achieved on-site. Thanks to our technological expertise and excellent management team, we were able to migrate 100% of our operations in just 2 days. From there, we have been fine-tuning all online processes, from recruitment, selection, and training of personnel to operational excellence, through the implementation of processes for good practices such as random facial recognition of agents (anti-impersonation), the management of sensitive data, and contingency procedures.

Digital onboarding and learning platform

Cloud-Based Contact Center platforms (always-on)

Information security and data protection

Loyalty and savings of our agents

Reduced carbon footprint