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Telecommunications

Over 10 years of experience in the sector

We work with companies such as WIN, Claro, DIRECTV, GurĂº, GTD, and Optical Networks, which has allowed us to develop a wide expertise and understanding of the sector, managing various services such as home & corporate sales, customer care & support, retention, loyalty, equipment recovery, back office, among many others.

Customer service and support

Inbound & outbound sales

Retention & loyalty plans

Customer recovery

Back office management

Preventive & early collections

Callbot, SMS, Emailing, Chatbot, Voicebot, IVR & WhatsApp

Helpdesk & servicedesk

Onboarding & welcome call