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Solutions designed to strengthen relationships with your customers with the best CX practices and technology in the market.

Implementation, integrations, and software development to improve your productivity and optimize your processes, achieving greater efficiency and transparency.

Automation and outsourcing of processes using the latest technology and highly trained professionals.

Simultaneous, simple or specialized translation in medical, legal, accounting, and more.

We quickly and efficiently source talent for specific needs that can then be safely transferred directly to the client's payroll.

We have the pleasure of working with some of the best companies in the world

What they say

“Five years ago, we started working with Contact Americas, and the experience has been excellent. The team is always committed to providing exceptional service. With great satisfaction, I can affirm the quality and effectiveness of their service.”

Betsabe Ahumada Head of Customer Care @ Gurú - Soluciones Multimedia

"The experience of working with Contact Americas has been highly positive. Not only did they add value to my campaigns, but I also felt them as an ally in the development of my projects, taking ownership of the challenges and bringing solutions to the table. They have a highly experienced team that contributed to achieving our goals."

Manuel Miranda Sousa Customer Experience Manager @ Win

"I joined Contact Americas in February 2018, and since then, I had a clear growth objective. I started as an executive, where I consistently achieved the top position for several months, and then I was promoted to quality monitor. Today, I am a Team Lead, and I am very excited to continue growing in this great company."

Olga Rafael Team Lead @ Contact Americas

"With Contact Americas's support, we achieved the highest customer retention rate in history during my tenure, considering that Claro's policy is always to have multiple providers competing. I am very pleased with the quality of the team, the management, and the ability to respond promptly."

Carlos Tello Retention Manager @ Claro

"From day one, I felt welcomed by a team of highly skilled professionals passionate about their work. During my time at Contact Americas, I have had the opportunity to explore new challenges and continue learning constantly. The work environment is friendly and collaborative, making it a highly rewarding experience to work here."

Anthony Sanchez Software Developer @ Contact Americas

"We have been working with Contact Americas for over 5 years, and we have always felt at ease as they truly are a business partner. We trust them because they always respond quickly to our needs, have technological tools that allow us to analyze the business, and constantly innovate in their products. We have never encountered any issues while working with them."

Luis Estrada General Manager @ Corporación Benest

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