Automotive Sector
Accelerating your sales and building customer loyalty
Automotive Industry Specialists
The automotive sector requires a perfect balance between technical knowledge and commercial skills. Our teams are trained in the particularities of automotive sales and after-sales, from lead management to technical service follow-up.
Lead Management
Prospect qualification, follow-up and nurturing to maximize dealership conversions.
Test Drive Scheduling
Test drive coordination, confirmations and post-visit follow-up.
Customer Service
Omnichannel support for vehicle inquiries, financing, warranties and services.
Post-Sale Follow-up
Satisfaction surveys, maintenance reminders and loyalty programs.
Service Coordination
Workshop appointment scheduling, repair tracking and vehicle delivery.
Recall Campaigns
Recall campaign management, owner contact and service coordination.
Leading Brand Allies
"Contact Americas is a strategic ally within our lead management program. The team knows how to connect with our prospects effectively and personally." - Solsire Gomez Bravo, Head of Sales, Nissan Peru.
Ready to Accelerate Your Results?
Let's talk about how we can help you convert more leads and build customer loyalty.