Events & Stories
October 16, 2026
Contact Americas at CCW Las Vegas 2026
From Peru to the global CX stage: our experience sponsoring CCW Las Vegas 2026, connecting people, technology and operations.
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Ideas, perspectives and stories at the intersection of people, operations and technology.
Featured
Articles & Perspectives
September 22, 2026
Patricia Garcia joins Contact Americas as Chief Operating Officer
Contact Americas strengthens its management team with the addition of Patricia Garcia as Chief Operating Officer (COO), bringing over 20 years of experience in Customer Experience and BPO to support the company's next phase of growth and consolidation.
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Articles & Perspectives
July 29, 2026
Happy July 28th! 🇵🇪
At Contact Americas, we celebrated Peru's National Holidays with our team, sharing a space for integration that reaffirms our commitment to people and Peruvian talent.
Read storyArticles & Podcast
Events & Stories
October 16, 2026
Contact Americas at CCW Las Vegas 2026
From Peru to the global CX stage: our experience sponsoring CCW Las Vegas 2026, connecting people, technology and operations.
Read story
Business Edge Podcast
October 8, 2026
The price of success: anxiety and the loneliness of the leader
Alonso Castro, co-founder of Vita Partners, tells us his professional and personal story. A story with details about his departure from the corporate world, touching on important health issues, and the search for true purpose.
Read storyArticles & Perspectives
September 22, 2026
Patricia Garcia joins Contact Americas as Chief Operating Officer
Contact Americas strengthens its management team with the addition of Patricia Garcia as Chief Operating Officer (COO), bringing over 20 years of experience in Customer Experience and BPO to support the company's next phase of growth and consolidation.
Read story
Business Edge Podcast
August 20, 2026
The great management behind Peru's return to the 2018 World Cup
Juan Matute shares the lessons in leadership, strategy, and institutional transformation that defined one of the most emblematic processes in Peruvian sports. A conversation about purpose, management, and the invisible work behind great results.
Read storyArticles & Perspectives
July 29, 2026
Happy July 28th! 🇵🇪
At Contact Americas, we celebrated Peru's National Holidays with our team, sharing a space for integration that reaffirms our commitment to people and Peruvian talent.
Read story
Business Edge Podcast
July 20, 2026
A 100% digital bank with no branches
We spoke with José Antonio Iturriaga, Group CEO of Grupo EFE, about digital banking, innovation, leadership, and business transformation.
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Business Edge Podcast
June 12, 2026
Digital Transformation in the Age of AI
Iván Herrero from Intercorp and Raimundo Page from Option tell us about the challenges of AI and true digital transformation.
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Business Edge Podcast
December 31, 2025
Machu Picchu, Peru's greatest tourism asset... poorly managed | Juan Stoessel
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Business Edge Podcast
December 20, 2025
From a Food Truck to the Country's Most Important Musical Gastronomy Festival
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Business Edge Podcast
December 20, 2025
From Office to Stove: Ignacio Barrios and His Leap into Culinary Entrepreneurship
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Business Edge Podcast
December 20, 2025
María José Artacho, Country Manager of Global66 in Peru
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Business Edge Podcast
December 20, 2025
Corporate Career vs. Entrepreneurship: Which is the Better Path?
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Business Edge Podcast
December 20, 2025
The Great Challenges and Importance of Family Businesses
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Business Edge Podcast
December 20, 2025
Alejandra Rodriguez Larrain, CEO of Peru Runners and Founder of Flama
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Business Edge Podcast
December 20, 2025
From 12 to 5,000 employees and the sale of a successful company
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Business Edge Podcast
December 20, 2025
How to build a successful corporate career from a young age
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Business Edge Podcast
December 20, 2025
David vs. Goliath: The Peruvian company that is "standing up" to transnationals
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Business Edge Podcast
December 20, 2025