Insights

October 16, 2026

Contact Americas at CCW Las Vegas 2026

From Peru to the global CX stage: our experience sponsoring CCW Las Vegas 2026, connecting people, technology and operations.

October 8, 2026

The price of success: anxiety and the loneliness of the leader

Alonso Castro, co-founder of Vita Partners, tells us his professional and personal story. A story with details about his departure from the corporate world, touching on important health issues, and the search for true purpose.

September 22, 2026

Patricia Garcia joins Contact Americas as Chief Operating Officer

Contact Americas strengthens its management team with the addition of Patricia Garcia as Chief Operating Officer (COO), bringing over 20 years of experience in Customer Experience and BPO to support the company's next phase of growth and consolidation.

August 20, 2026

The great management behind Peru's return to the 2018 World Cup

Juan Matute shares the lessons in leadership, strategy, and institutional transformation that defined one of the most emblematic processes in Peruvian sports. A conversation about purpose, management, and the invisible work behind great results.

July 29, 2026

Happy July 28th! 🇵🇪

At Contact Americas, we celebrated Peru's National Holidays with our team, sharing a space for integration that reaffirms our commitment to people and Peruvian talent.

July 20, 2026

A 100% digital bank with no branches

We spoke with José Antonio Iturriaga, Group CEO of Grupo EFE, about digital banking, innovation, leadership, and business transformation.

June 12, 2026

Digital Transformation in the Age of AI

Iván Herrero from Intercorp and Raimundo Page from Option tell us about the challenges of AI and true digital transformation.

May 2, 2026

Emprender en el sector gastronómico en Peru 🇵🇪

December 31, 2025

Machu Picchu, Peru's greatest tourism asset... poorly managed | Juan Stoessel

December 20, 2025

From a Food Truck to the Country's Most Important Musical Gastronomy Festival

December 20, 2025

The Challenges of Women in Public Office in Peru

December 20, 2025

How to lead with purpose and sustainability

December 20, 2025

From Office to Stove: Ignacio Barrios and His Leap into Culinary Entrepreneurship

December 20, 2025

María José Artacho, Country Manager of Global66 in Peru

December 20, 2025

Corporate Career vs. Entrepreneurship: Which is the Better Path?

December 20, 2025

"The Unexpected Turn After Selling My Startup"

December 20, 2025

The Great Challenges and Importance of Family Businesses

December 20, 2025

Alejandra Rodriguez Larrain, CEO of Peru Runners and Founder of Flama

December 20, 2025

Nissan and its focus on customer experience

December 20, 2025

From 12 to 5,000 employees and the sale of a successful company

December 20, 2025

How to build a successful corporate career from a young age

December 20, 2025

David vs. Goliath: The Peruvian company that is "standing up" to transnationals

December 20, 2025

Top 3 in the software industry: Julio Ramón, founder of PeruApps and Moventi